So irate were we that an official was dispatched to my mother-in-law's home to redo the application, which was sent by "special" courier to Pretoria.

This official let it be known that there was no possibility that the situation at Home Affairs could improve! On the anniversary of the first application and three months after the third, we are still waiting.

Things are as bad at other government departments. Recently, my daughter applied for a police clearance certificate at the best police station in our area.

To describe the inefficiency she witnessed would require another letter. After her hands were cover-ed in black ink from the "hand printing", it was impossible for her to sign the document.

This is cache, read story here